Privacy policy

Effective Date: July 19, 2024

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1. Introduction

Welcome to the privacy policy of Flos Collective. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website and interact with us, including our use of cookies.

 

2. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Name, username, or similar identifier.

• Contact Data: Email address and phone number.

• Profile Data: Purchases or orders made by you, feedback, and survey responses.

• Usage Data: Information about how you use our website, products, and services.

• Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

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3. How We Collect Your Data

We use different methods to collect data from and about you, including:

• Direct Interactions: You may provide us with your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email, or otherwise.

• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, including analytics providers and search information providers.

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4. How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• To manage event registrations and ticket purchases.

• To manage our relationship with you, including notifying you about changes to our terms or privacy policy.

• To enable you to partake in a prize draw, competition, or complete a survey.

• To administer and protect our business and this website.

• To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences.

• To make suggestions and recommendations to you about goods or services that may be of interest to you.

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5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and provide personalized content and advertisements. Cookies are small data files placed on your device that help us understand how you use our website and improve your experience.

• Essential Cookies: Necessary for the website to function properly.

• Performance Cookies: Collect information about how you use our website to improve its performance.

• Functional Cookies: Remember your preferences and settings.

• Targeting/Advertising Cookies: Track your browsing habits to deliver relevant ads.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

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6. Marketing and Promotional Communications

You will receive marketing communications from us if you have requested information from us or purchased tickets from us and you have not opted out of receiving that marketing. You can opt out of marketing communications at any time by following the unsubscribe instructions provided in those communications.

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7. Data Sharing

We may share your personal data with the parties set out below for the purposes set out in section 4:

• Service Providers: Who provide IT and system administration services.

• Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

• Regulatory Authorities: Such as HM Revenue & Customs and other authorities who require reporting of processing activities in certain circumstances.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

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8. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed.

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9. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including satisfying any legal, accounting, or reporting requirements.

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10. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

• Request access to your personal data.

• Request correction of the personal data that we hold about you.

• Request erasure of your personal data.

• Object to the processing of your personal data.

• Request restriction of processing your personal data.

• Request the transfer of your personal data to you or to a third party.

• Withdraw consent at any time where we are relying on consent to process your personal data.

 

11. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: hello@floscollective.com